CES software for effortless customer experiences
Measure how easy your product or support feels to customers, identify friction fast, and fix issues before they impact satisfaction.
Identify friction the moment it happens
Capture customer effort immediately after key interactions—while friction is still fresh and actionable.
Configure survey
Choose a CES template, customize the question, apply branding, and set triggers in minutes.
Survey sent
Elvan sends the CES survey via email, link, or SDK as soon as the interaction ends.
Feedback collected
Customers rate how easy or difficult the experience was and share what caused friction.
Intelligent insights
Elvan highlights high-effort moments, recurring blockers, and areas to simplify the experience.
Effort compounds, friction you ignore gets expensive
Byron Robertson
Payroll Operations Manager
"Running payroll is mostly straightforward once set up. The initial configuration required some back-and-forth."
Measure what matters. Act with confidence.
Any Survey, One Platform
From NPS and CSAT to fully custom surveys—manage and analyze everything in one place.
AI Insights
Elvan's AI automatically uncovers sentiment and key themes, transforming hundreds of responses into instant insights.
Customers are highly satisfied and appreciative of their experience, highlighting great product quality and responsive support. The positive feedback reflects strong trust that exceeded expectations.
Omnichannel Survey Suite
Collect survey responses on all your feedback channels with our lightweight JavaScript SDK, email, or web link.
A smarter way to understand customer feedback
Start delivering effortless customer experiences
Create CES surveys, uncover friction, and act on insights - all in one simple dashboard. No credit card required.
No credit card required.