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Thumbs survey software for instant feedback

Capture quick yes/no feedback at critical moments, understand what's working (or not), and act fast - without slowing customers down.

Get Started

Get a clear signal in one click

Capture quick approval or rejection at key moments - without friction.

Step 1

Configure survey

Choose a thumbs-up / thumbs-down template, customize follow-ups, apply branding, and set triggers in minutes.

Step 2

Survey sent

Elvan sends the thumbs survey via email, link, or SDK at critical points in the journey.

Step 3

Feedback captured

Customers quickly indicate yes or no, with optional feedback to explain their choice.

Step 4

Intelligent insights

Elvan highlights approval trends, flags negative signals, and surfaces why users say yes or no.

WHY THUMBS SURVEY MATTERS

Fast decisions demand fast signals

When you need to validate changes, launches, or interactions quickly, nuance slows you down. Thumbs surveys deliver clear directional feedback — so teams can move forward with confidence or course-correct immediately.
Genevieve McLean
Cameron Yang
Ammar Foley
Kyla Clay
Zuzanna Burke
Genevieve McLean

Frequent Business Traveler

"Beautiful location and friendly staff. Check-in took longer than expected." 

Measure what matters. Act with confidence.

Any Survey, One Platform

From NPS and CSAT to fully custom surveys—manage and analyze everything in one place.

NPS
CSAT
PMF
CES
5-Star
eNPS

AI Insights

Elvan's AI automatically uncovers sentiment and key themes, transforming hundreds of responses into instant insights.

Positive sentiment

Customers are highly satisfied and appreciative of their experience, highlighting great product quality and responsive support. The positive feedback reflects strong trust that exceeded expectations.

Omnichannel Survey Suite

Collect survey responses on all your feedback channels with our lightweight JavaScript SDK, email, or web link.

ELVAN AI

A smarter way to understand customer feedback

Elvan's AI surfaces the themes behind survey scores, highlights early warning signs, and delivers leadership-ready summaries without reading every comment.

Start collecting thumbs feedback today

Elvan helps you listen to users without friction and without paying for bloated survey software.

Create thumbs surveyContact sales

No credit card required.

FAQs

A thumbs up and thumbs down survey is a simple feedback method that lets users quickly express positive or negative sentiment with a single click. It's ideal for collecting fast feedback without long forms or ratings.

Use a thumbs survey when you want an instant signal, not detailed feedback. It works best after support interactions, feature usage, onboarding steps, or content views. For deeper measurement, you can use CSAT or NPS alongside it.

Yes. Elvan lets you collect thumbs up and thumbs down feedback via in-app embeds, shareable links, or email, so you can trigger surveys exactly where users interact.

Yes. You can optionally ask a short follow-up question when someone selects thumbs down to understand what went wrong, without adding friction for users who select thumbs up.

Absolutely. All feedback data is yours. You can export responses anytime and use them in your existing workflows or tools.

Most tools bundle thumbs surveys into large, expensive platforms. Elvan is focused, lightweight, and easy to set up, giving you exactly what you need without bloated features or complex configuration.

Most teams create and launch their first thumbs up and down survey in just a few minutes. No technical setup or training required.