NPS software for growing teams
Launch NPS surveys in minutes, collect responses where customers already are, and spot loyalty signals without bloated dashboards.
Turn NPS into a reliable loyalty signal
Elvan captures NPS when experience is fresh and feedback is actionable.
Configure survey
Pick a template, customize follow-ups, add branding, and set triggers in minutes.
Survey sent
Elvan sends the NPS survey via email, link, or SDK when your trigger fires.
Feedback collected
Customers rate likelihood to recommend and share the reason behind it.
Intelligent insights
Elvan groups promoters, passives, and detractors and surfaces key loyalty drivers.
Loyalty isn't static and it erodes quietly
Orlando Diggs
"The quality and in-store experience are consistently excellent. Pricing is premium, but it matches the craftsmanship and service."
Measure what matters. Act with confidence.
Any Survey, One Platform
From NPS and CSAT to fully custom surveys—manage and analyze everything in one place.
AI Insights
Elvan's AI automatically uncovers sentiment and key themes, transforming hundreds of responses into instant insights.
Customers are highly satisfied and appreciative of their experience, highlighting great product quality and responsive support. The positive feedback reflects strong trust that exceeded expectations.
Omnichannel Survey Suite
Collect survey responses on all your feedback channels with our lightweight JavaScript SDK, email, or web link.
A smarter way to understand customer feedback
Start listening to the customers who power your growth
Elvan gives you the clarity to understand, improve, and grow customer loyalty - all from one simple NPS dashboard.
No credit card required.
FAQs
Net Promoter Score (NPS) is a simple metric that measures customer loyalty by asking one question: "How likely are you to recommend us to a friend or colleague?" It helps you identify promoters, passives, and detractors - and understand what's driving their sentiment.
Most NPS survey software tools focus on collecting scores. Elvan goes beyond that. We built Elvan for founders and developers who want actionable feedback, not dashboards full of noise. You can analyze responses using AI-powered insights.
Usually less than 5 minutes. You can embed an in-app survey via our SDK, share links right away, no heavy setup or onboarding.
100%. Elvan is designed for modern, fast-moving teams that want to understand their users without enterprise bloat. Whether you're a solo founder or a 300-person product team, Elvan scales with you.
Elvan gives you: - Lightweight JS SDK - Instant access to raw feedback data - Flexible automations and webhooks It's NPS software built the way developers think - minimal, fast, and extensible.
Both. SaaS teams love Elvan for continuous user feedback. eCommerce stores use it to track post-purchase satisfaction and improve retention. If customer experience matters to your product, Elvan fits right in.
Absolutely. Elvan gives you full data ownership, export results anytime as CSV. No lock-in, ever.
No. While this page focuses on NPS, Elvan also supports CES (Customer Effort Score) and CSAT (Customer Satisfaction) - so you can measure every stage of your customer experience in one place.
Yes — you can use our free NPS Calculator to instantly calculate your Net Promoter Score. It's a quick, no-signup tool to see how your customer feedback stacks up — and a great way to start before setting up automated surveys in Elvan.
Because your happiest customers are your best growth channel. NPS helps you spot what's working, fix what's not, and build products people love to recommend.