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NPS software for growing teams

Launch NPS surveys in minutes, collect responses where customers already are, and spot loyalty signals without bloated dashboards.

Get Started

Turn NPS into a reliable loyalty signal

Elvan captures NPS when experience is fresh and feedback is actionable.

Step 1

Configure survey

Pick a template, customize follow-ups, add branding, and set triggers in minutes.

Step 2

Survey sent

Elvan sends the NPS survey via email, link, or SDK when your trigger fires.

Step 3

Feedback collected

Customers rate likelihood to recommend and share the reason behind it.

Step 4

Intelligent insights

Elvan groups promoters, passives, and detractors and surfaces key loyalty drivers.

WHY NPS SURVEY MATTERS

Loyalty isn't static and it erodes quietly

NPS reveals shifts in customer advocacy long before churn shows up in revenue. Tracking it over time helps teams catch declining loyalty, understand what's changing, and act before promoters turn passive—or worse.
Orlando Diggs
Adil Floyd
Eduard Franz
Elisa Nishikawa
Kate Morrison
Orlando Diggs

"The quality and in-store experience are consistently excellent. Pricing is premium, but it matches the craftsmanship and service." 

Measure what matters. Act with confidence.

Any Survey, One Platform

From NPS and CSAT to fully custom surveys—manage and analyze everything in one place.

NPS
CSAT
PMF
CES
5-Star
eNPS

AI Insights

Elvan's AI automatically uncovers sentiment and key themes, transforming hundreds of responses into instant insights.

Positive sentiment

Customers are highly satisfied and appreciative of their experience, highlighting great product quality and responsive support. The positive feedback reflects strong trust that exceeded expectations.

Omnichannel Survey Suite

Collect survey responses on all your feedback channels with our lightweight JavaScript SDK, email, or web link.

ELVAN AI

A smarter way to understand customer feedback

Elvan's AI surfaces the themes behind survey scores, highlights early warning signs, and delivers leadership-ready summaries—without reading every comment.

Start listening to the customers who power your growth

Elvan gives you the clarity to understand, improve, and grow customer loyalty - all from one simple NPS dashboard.

No credit card required.

FAQs