Privacy Policy

1. Information We Collect

• •Account Information: name, email address, company name, billing details.
• •Survey Data: survey questions, responses (including free-text feedback), metadata (timestamps, respondent identifiers if provided).
• •Usage Data: pages viewed, clicks, API calls, survey distribution records.
• •Cookies & Tracking: IP address, device identifiers, browser type, analytics cookies.

2. How We Use Information

• •Provide and maintain the Service, generate AI summaries, and power dashboards.
• •Process payments and manage subscriptions.
• •Improve and develop new features using aggregated, anonymized data.
• •Communicate with you about your account, updates, and promotional content (you can opt out).
• •Comply with legal obligations and respond to lawful requests.

3. Legal Basis for Processing (GDPR)

If you are in the EU/EEA, we process personal data based on your consent, performance of contract, or our legitimate interests (e.g., improving the Service).

4. Data Sharing & Disclosure

• •Service Providers: We share data with third-party vendors who help us operate (e.g., hosting, payment processors, analytics).
• •Legal Requirements: We may disclose data to comply with legal obligations or protect rights.
• •Business Transfers: In the event of a merger or sale, your data may be transferred under the same privacy protections.

5. Data Security

We use industry-standard encryption (TLS) in transit and at rest. Access to your data is restricted by least-privilege principles. We conduct regular security audits.

6. Data Retention

We retain account and survey data as long as your account is active. You may request deletion of your data, subject to legal obligations to retain certain records (e.g., tax, billing).

7. Your Rights

• •Access, rectify, or delete your personal data.
• •Export a copy of your data.
• •Withdraw consent or object to processing where applicable.

To exercise these rights, email [email protected].

8. International Transfers

Data is stored and processed in the United States. If you are outside the U.S., we implement standard contractual clauses or other safeguards for lawful transfer.

9. Children's Privacy

Our Service is not intended for users under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Policy by posting revisions here with a new “Last updated” date. Continued use indicates acceptance.

11. Contact Us

If you have questions or concerns, please contact:
[email protected]