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Smiley face survey software for quick sentiment checks

Capture how customers feel in seconds using intuitive smiley surveys, and spot experience issues early without interrupting their flow.

Get Started

Understand emotion at a glance

Let customers share their sentiment in one tap, right after an experience.

Step 1

Configure survey

Choose a smiley face template, customize follow-ups, apply branding, and set triggers in minutes.

Step 2

Survey sent

Elvan shows the smiley survey via email, link, or SDK at key moments in the journey.

Step 3

Sentiment captured

Customers select a smiley that reflects how they feel, with an optional follow-up for context.

Step 4

Intelligent insights

Elvan summarizes sentiment trends, flags negative signals, and highlights moments that delight—or frustrate.

WHY SMILEY SURVEY MATTERS

Emotion fades faster than feedback windows

How customers feel is most accurate in the moment. Smiley surveys capture emotional signals instantly—before context is lost, memory fades, or feedback becomes filtered and less honest.
Isla Allison
Alec Whitten
Ali Mahdi
Lyle Kauffman
Rhianna Shepard
Isla Allison

Frequent Flyer

"Check-in was quick and the staff were friendly throughout the journey." 

Measure what matters. Act with confidence.

Any Survey, One Platform

From NPS and CSAT to fully custom surveys—manage and analyze everything in one place.

NPS
CSAT
PMF
CES
5-Star
eNPS

AI Insights

Elvan's AI automatically uncovers sentiment and key themes, transforming hundreds of responses into instant insights.

Positive sentiment

Customers are highly satisfied and appreciative of their experience, highlighting great product quality and responsive support. The positive feedback reflects strong trust that exceeded expectations.

Omnichannel Survey Suite

Collect survey responses on all your feedback channels with our lightweight JavaScript SDK, email, or web link.

ELVAN AI

A smarter way to understand customer feedback

Elvan's AI surfaces the themes behind survey scores, highlights early warning signs, and delivers leadership-ready summaries—without reading every comment.

Start listening to customer sentiment - effortlessly

Elvan helps you understand customer satisfaction without slowing anyone down.

No credit card required.

FAQs